Who pays for all
my licenses and checks?
The driver is responsible to obtain required Qualifications/ certifications/ cards.
How much will I
earn per trip?
The driver will receive a basic pay of $40/hour for the support they are providing to the NDIS clients and $.70/km during the business hours of weekdays (6 am - 8 pm). You are eligible to receive a loading with the basic pay for the services you are rendering after business hours (8:01 pm - 5:59 am), Saturdays, Sundays, and Public holidays. The KM fare will remain the same. The basic pay and km fare will be updated once in a year.
Do I get paid for
the time spent with the rider while assisting them with shopping,
medical appoints?
Yes, you do get paid
for assisting our riders. There are two components to billing, a kilometer and
minute charge when you are driving and a support charge. GST is payable by the driver from the first
dollar, Care N Travel will not pay GST on behalf of the driver.
Is reporting
compulsory?
Reporting is
compulsory for all rides with support. There may be rides that act like a
normal taxi, where you pick a rider up and drop them to their destination. In
rides like those, where no support time is required, you are not required to
complete the reporting unless you think that there is something that should be
brought to our attention. But, in rides where the rider needs support shopping,
or going to a medical appointment, you must report the trip.
Who will pay for
the sanitization in my car?
We require our
drivers to sanitize their cars after every ride. Drivers will need to have
antibacterial wipes or spray handy and sanitize the door handles and seat belts
after every ride. It is the driver’s responsibility to ensure that their car is
in a neat and tidy condition.
How many rides can
I expect in a fortnight?
Care N Travel cannot give
you an approximate number about how many rides you can get every fortnight.
This is dependent on how many you are willing to take, as well as demand for
our services.
What happens if
the rider cancels the ride at the time of the organized ride?
Care N Travel has a no-show fee, where if the rider cancels upon driver reaching rider’s place, they are liable to a fee based on our cancellation policy. Drivers will receive a cancellation fee based on the total km and booking time.
When will I
receive my pay? Where can I see my earnings?
The app would calculate your total earnings and allocate the funds
automatically. You would be able to see your earnings on the app interface.
However, while we are working on developing the app, we will be using a manual
system You will receive your payment fortnightly.